Contact us, drop-ins and appointments

Please read our Covid-19 update, found under Related Documents, for more information about changes to our services during this time. 

 

Helpdesk: 01743 252130

Email: pensions@shropshire.gov.uk

Address: 

Shropshire County Pension Fund
The Shirehall,
Abbey Foregate,
Shrewsbury,
SY2 6ND

Our office hours are:
Monday - Thursday 8.45am to 5pm
Friday 8.45am to 4pm

Our offices are closed on weekends and Bank Holidays.

Drop-ins and appointments

All face-to-face member services including one-to-ones have stopped. You can still contact us by phone or email and we’ll get back to you as soon as we can.


We have limited access to post and printing facilities. To help us please avoid returning forms, sending certificates and any original documents by post.


During this period, we'll accept electronic signatures, scanned copies of forms, and photocopies of certificates. We’ll also accept photos of forms and identification if the images are clear and of good quality.


If we’ve asked for a signature to be witnessed on one of our forms, please follow government guidelines around social distancing and only ask someone to fill in this form when it’s safe to do so.


Please email your documents to pensions@shropshire.gov.uk.

My pension online

View your pension account and update your personal details.