Update for our members- coronavirus/ covid 19

Publication date: 24/03/2020 15:42:20

We want to let you know that despite the current disruption due to the coronavirus, we're doing all we can to keep our service running smoothly and to manage the situation for you.

We're following the latest advice from the UK government. Therefore, we've decided to stop all drop-ins and one-to-one appointments at the Shirehall until further notice. We have measures in place so we can keep administering the Firefighters Pension Scheme and paying pensions.

We also want to remind our members that the Firefighter Pension Schemes are a defined benefit pension and are not linked to stock market changes or performance of investments. Benefits are set out in law. 

Firefighter Scheme members can be sure that their pension will be unaffected.

You can still contact us by telephone or email

If you want to talk to us about your pension, you can still give us a call or send us an email. We're also still receiving, and able to send post from our usual address.

Our contact information can be found at the bottom of this email and our helpdesk hours are still the same:

Monday - Thursday 8.45am to 5pm

Friday 8.45am to 4pm