Important Update for Prudential AVC members

Publication date: 13/07/2021 08:34:53

We have been contacted by Prudential who've let us know that members who pay Additional Voluntary Contributions (AVCs) might be experiencing some delays in the processing of investments, claims and receiving annual benefit statements.

Prudential has taken action to ensure that where an investment of contributions has been delayed, the date of processing is the same as the date of receipt. This means that AVC scheme members are not disadvantaged by the delay. It is also expected that AVC annual benefit statements issued by Prudential will be delayed by 8 weeks.